Privacy Policy, Terms of Use, and Student Safety

1. Privacy Policy

1.1 Introduction

Welcome to the privacy policy of Oddesco (“we,” “us,” or “our”). Oddesco is a school transportation and bus tracking application designed to help schools, parents, guardians, and authorised personnel monitor school bus journeys and coordinate student transportation. This policy explains how we collect, use, store, protect, and disclose personal information when you use our website, mobile applications, and related services.

1.2 Information We Collect

• Parent and Guardian Information: Name, phone number, email address, login details, and relationship to the student.
• Student Information: Student name, school, class, section, assigned bus, pickup point, drop-off point, and transportation-related records.
• Location Information: GPS coordinates and precise or approximate location collected through authorised device permissions to track school buses, display bus locations, estimate arrival times, and support transportation coordination.
• Driver Information: Name, contact details, assigned vehicle, and information necessary to operate and manage school transportation.
• Vehicle Information: Vehicle registration details, bus identification, assigned routes, and transportation status.
• Attendance and Journey Information: Where these features are available, student boarding and drop-off records, journey status, pickup and drop-off timestamps, and related notifications.
• Device and Usage Information: IP address, device identifiers, operating system, application version, diagnostic logs, and usage information.
• Communications: Messages, support requests, and communications submitted through the application.

1.3 Location Permission and Access

Oddesco uses location information to support school bus tracking, route monitoring, arrival-time estimates, and transportation coordination. Depending on the features enabled, the application may process the location of an authorised driver's device or a tracking device installed in or associated with a school bus.

Location access is subject to the permissions granted on the relevant device and the tracking features enabled by the school or authorised administrator. Location information may be collected periodically or in real time while a bus journey is active, depending on the application's configuration.

Parents and guardians may be shown the location of the bus assigned to their child, its route information, and estimated arrival details where those features are available. Student or family home locations and other sensitive transportation details are restricted to authorised users according to their access permissions.

If location permission is disabled or a tracking device is offline, live bus tracking and arrival estimates may be unavailable or inaccurate. Background location access, if supported, is used only where required for an enabled and disclosed tracking feature and permitted by the device settings.

1.4 How We Collect Information

• Direct Input: Information provided by parents, guardians, school administrators, and authorised users.
• School Administration: Student, class, route, pickup, and drop-off details provided by the school or authorised transportation personnel.
• Automated Means: GPS data, vehicle tracking systems, application usage, device permissions, and diagnostic logs.
• Third Parties: Information from authorised schools, transportation providers, mapping services, or other service providers where necessary to operate the service.

1.5 Purpose of Data Collection

• Providing real-time school bus tracking and route information.
• Showing estimated bus arrival times at pickup and drop-off points.
• Helping parents and guardians monitor assigned school bus journeys.
• Supporting student transportation coordination and safety.
• Recording boarding, drop-off, and journey status where supported.
• Sending bus arrival, delay, route, and transportation notifications.
• Managing schools, students, drivers, vehicles, and assigned routes.
• Providing customer support and resolving transportation-related issues.
• Preventing misuse, unauthorised access, and security incidents.
• Maintaining operational records and meeting applicable legal obligations.

1.6 How We Use and Share Information

Oddesco uses personal information only for the purposes described in this policy and as permitted by applicable law. Information may be shared with the following authorised parties where necessary:

• Parents and Guardians: Information about their linked student, assigned bus, relevant route details, and bus location where the tracking feature is available.
• Schools and Administrators: Student transportation records, assigned routes, attendance or journey status where supported, and bus tracking information needed to manage school transportation.
• Authorised Drivers and Transportation Staff: Information necessary to identify assigned students, follow routes, and complete authorised pickup and drop-off duties.
• Technology Providers: Hosting, mapping, GPS tracking, notifications, communications, security, and technical support providers.
• Legal Authorities: Where required by applicable law, valid legal process, or necessary to protect safety and rights.
• Business Transfers: In connection with a merger, acquisition, restructuring, or transfer of business, subject to appropriate safeguards.

Student privacy: Student information, home addresses, pickup and drop-off details, and bus location information are not intended for public disclosure. Access should be limited to authorised users who need the information for school transportation and related purposes.

We do not sell children's personal information as a product. Information is shared only as described in this policy, with appropriate authorisation, or as permitted or required by law.

1.7 Student Safety and Access Control

Because Oddesco may process information about children and their transportation, access to student details and journey information should be limited to authorised parents, guardians, school administrators, drivers, and other approved personnel according to their roles.

Parents and guardians should keep their login credentials secure and ensure that their accounts are linked only to students for whom they are authorised to receive information. Users must not share student details, bus tracking links, screenshots, or access credentials with unauthorised persons.

1.8 Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure. However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

1.9 Data Retention

Personal information, including student details, location records, and journey history, is retained only for as long as reasonably necessary to provide the service, support school transportation, maintain operational records, resolve disputes, and comply with applicable legal obligations. Retention periods may vary according to the information type and school requirements.

1.10 Parent, Guardian, and User Rights

• Request access to or correction of personal information, subject to applicable law.
• Request deletion of eligible information, subject to legal and operational requirements.
• Manage device location permissions where applicable.
• Request review of incorrect student, route, or transportation information through the school or authorised support channel.
• Raise privacy concerns with the school administrator or Oddesco support.

1.11 Children's Privacy

Oddesco is designed to support school transportation and may process information relating to children. Where required, the school, parent, or legal guardian must provide the necessary authorisation or consent before student information is entered or processed. Student information must be used only for authorised educational transportation, safety, and related operational purposes.

1.12 Third-Party Services

Oddesco may use third-party mapping, hosting, notification, GPS tracking, and communication services. These providers may process information necessary to deliver their services under their applicable terms and privacy policies. We encourage users and schools to review relevant third-party policies where appropriate.

1.13 Changes to Policy

We may update this policy from time to time. Updated versions will be published on this page with a revised date. Where required by law, notice or consent will be provided for material changes.

1.14 Contact Us

Oddesco Support
support@oddesco.com

2. Terms and Conditions

2.1 Acceptance

By accessing or using Oddesco, you agree to these Terms and the applicable policies. If you do not agree, please discontinue use of the service.

2.2 Account Registration

Users must provide accurate information, keep login credentials secure, and notify the relevant administrator if unauthorised access is suspected. Parents and guardians must use the application only for students they are authorised to access.

2.3 Use of Tracking Services

Bus location and estimated arrival times depend on GPS availability, network connectivity, device settings, and tracking-system accuracy. Location information and arrival estimates may occasionally be delayed, unavailable, or inaccurate. Oddesco should be used as a transportation information tool and not as a substitute for emergency services or direct communication with the school when immediate assistance is needed.

2.4 Acceptable Use

• Do not access student or bus information without authorisation.
• Do not share student records, routes, or tracking information publicly.
• Do not interfere with GPS tracking, vehicle devices, or application security.
• Do not impersonate parents, guardians, school staff, or drivers.
• Do not use the platform for unlawful, harmful, or unauthorised purposes.

2.5 School and Transportation Responsibilities

Schools and authorised transportation providers are responsible for ensuring that student details, assigned routes, authorised users, and transportation records entered into the system are accurate and appropriately managed. Drivers must follow applicable school procedures and traffic and safety laws.

2.6 Intellectual Property

The Oddesco name, branding, software, design, text, graphics, and other platform content are owned by or licensed to the relevant rights holders. They may not be copied or commercially exploited without permission, except as permitted by law.

2.7 Suspension and Termination

Access may be restricted or suspended where reasonably necessary for security, suspected misuse, violation of these Terms, or legal compliance, subject to applicable law.

2.8 Liability

To the extent permitted by applicable law, Oddesco is not liable for indirect or consequential losses arising from the use of the platform. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

3. Conclusion

By using Oddesco, you acknowledge that you have read this policy and agree to the applicable Terms. Please use the platform responsibly and protect student information and transportation details from unauthorised access.

Privacy Contact: support@oddesco.com